Responsible for performing a variety of complex pre services, financial counseling and customer service related functions for patients and/or their representative including pre service estimates, collection of pre payments, collection of prior debt, obtaining authorizations, addressing billing questions, establishing payment plans, screening for financial assistance, resp

Exemplifies importance of patient care connections through attributes of exceptional customer service, effective communication, and efficient navigation of the enterprise resources. Required to fulfill patient requests, according to specific service line and/or department directives. Extensive knowledge of service deliverables is continuously promoted to drive efficiencie

Engages patients throughout the registration process to create a welcoming and positive patient experience. Appropriate patient identification. Collecting accurate and thorough patient demographic data. Obtaining insurance information and verifying eligibility and benefits. Determining and collecting patient financial liability. Referring patients to a Patient Financial R

Engages patients throughout the registration process to create a welcoming and positive patient experience. Appropriate patient identification. Collecting accurate and thorough patient demographic data. Obtaining insurance information and verifying eligibility and benefits. Determining and collecting patient financial liabilityReferring patients to a Patient Financial Res